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Customer Service Testimonials!

"Thanks for all your help Geoff!"

We had been trying to get this done for almost a year and just couldn't find a reliable person to help us out. We will most definitely pass your contact information to anyone I know.
Thanks again!

-Tina

"I was impressed by your dedication"

Thank you David!
We wanted to thank you for your outstanding effort and assistance in securing a new mortgage for us. Your help and guidance were indispensable, and your willingness to go beyond the call of duty was a complement to you and your company. Our past experiences with mortgage consultants have not always been positive; often I have been treated as if the consultant was doing me a favor by handling my needs. What a terrific change it was to deal with you! As a service industry provider myself, I was impressed by your dedication to finding the best possible options for my home loan. I would not hesitate to recommend you to anyone looking for a home loan.

-Justin and Wendy

"We really appreciated your daily updates"

David, Thank you so much for all of your hard work and personal attention during our recent loan process. We really appreciated your daily updates and attention to detail. It was comforting to know that we had someone watching out for our best interests every step along the way. Your professional and personal approach is second to none. I know we were not the easiest of clients which made your service even more special.

-Shelley and Steve

"Geoff - you were always available!"

From beginning to end, working with you in securing a refinance mortgage on our Palm Springs home was a pleasure. You took all the bumps out of what could have been a rough road to travel.
Whenever we had a question or concern, you were always available on the other end of the phone. Our e-mails were promptly answered. And you kept in touch with us every step of the way, assisting us through the entire process, informing us about what paper work was needed and how to secure it.
When the issue arose regarding the appraisal, you didn't quit so that we eventually got the full amount we applied for which not only paid off the existing mortgage but our outstanding credit card debt as well. Because of you, we are now in an overall better and less stressful financial position.

-Paul and William

"My wife and I recently refinanced our home in Rancho Murieta, Ca."

We received a recommendation from friends to consult with David at Platinum Mortgage Network regarding the refinance. After speaking with David, we were convinced he was who we wished to use.
David was extremely responsive to our needs and desires. He offered timely, useful and well informed advice and assistance in completing our refinance. The refinance, thanks to David's experience, expertise and work ethic, was seamless.
We were very pleased with David and look forward to recommending him and the Platinum Mortgage Network to friends who may need mortgage finance assistance in the future.

-Ralph & Janet

"Platinum Mortgage Network is an industry leader!"

You've far surpassed all other loan process experiences I've ever had. As a busy real estate agent, I rely heavily on feeling confident my clients are working with a quality mortgage team that will deliver professionalism with high integrity, complete competence and swift turnarounds every time I go into a new escrow. You've always "delivered" and your expertise has been so valuable to the success of my business. I thank you for giving me peace of mind and taking such great care of my clients.

-Denise, Realty World, Realtor

We highly recommend PMN"

We recently refinanced our Rancho Murieta home with the assistance of David and his staff at Platinum Mortgage. David stayed in touch with us throughout the entire process and was always available to answer any of our questions and to provide advice. Our experience with Platinum Mortgage was extremely positive. We highly recommend Platinum Mortgage and its professional staff.

-Manuel & Martha

"I would like to thank you for making the loan process a pleasant surprise."

I had heard that with all the new regulation on banks getting a home loan was a nightmare but you simplified the process and made it easy for me to understand a lot of the loan jargon and what I needed to do to get the lowest rate available. All the members at Platinum were most professional and informative. I know that I would highly recommend Platinum to anyone who is looking to purchase or refi a home.

-Nathan & Chrisy

"I recommend Platinum Mortgage to anyone that is looking for first rate service"

I have utilized the service of Platinum Mortgage Network three times over the past two years on two homes. I had two refinanced loans and one new. I have to say that communication is among the best I have ever had with any company. I was kept informed of each step of the process, given accurate timelines, and always dealt with in a professional manner.
I have let other friends and families know of my seamless experience, and will continue to recommend Platinum Mortgage to anyone that is looking for first rate service.

-Trevis & Shelley

"We have no hesitation in recommending Platinum Mortgage Network"

My wife and I just completed the refinance process with you and had the pleasure of working with Jacob. We were referred by a friend who had just done the same and now we know why they were so happy with their experience. From start to finish, Jacob was able to not only explain the process, but keep us informed at every turn to make sure we understood all of the nuances of our refinance. There was never any waiting and wondering, just clear direction and honest answers. The whole refinance took approximately 3 weeks and our positive experience is one we have already shared with friends.
We have no hesitation in recommending Platinum Mortgage Network to anyone seeking a refinance partner. As a matter of fact, one of our friends who used an on-line lender thinking it would be quicker and easier, recently told us he regrets not going through you as well and he has actually referred you to some of his friends too.
Thanks for the great experience,

-Casey

"Jacob went the extra mile!"

I wanted to write a brief note to thank you for a terrific refinance experience and commend you for the excellent service I received on my recent refinance coordinated through your organization. This is actually my second refinance coordinated through you company and each experience was extremely positive, yielding great results in a timely manner with no issues or concerns.
My mortgage officer, Jacob, could not have been any better. From the moment we first spoke regarding the possibility of refinancing, through the entire process, and even into numerous points of after-close support that I needed, Jacob not only provided gracious support but went the extra mile in answering my questions and providing the information I needed.

-Scott